Privacy Policy

Customer Identifiable Information

DawnRose Pearls collects customers’ personal information[1]-Full name, Shipping Address, Contact Telephone Number, E-mail address, Billing address and Comments[2], for the following purposes ONLY:

  To place the exact order that a customer has requested, and ship it to the requested destination via a reputable delivery service; 

  To allow customers to set up an account[3] for easy tracking of orders, refund processing or request exchange; 

  To provide convenient access to our customer care services during or after purchase;

  Only at a customer’s request, do we use email addresses to keep our customers up to date on the latest product announcements, promotions, and website developments that we think customers would like to hear about[4];

  At times, some market research surveys will be conducted to learn the level of customer satisfaction and to develop better products and services.

  To track website visitor information, such as frequently accessed pages and time length spent on web pages[5]. This information is statistically analyzed to improve the usability of our website.

Customer identifiable information is securely stored in our database. DawnRose Pearls will not disclose or share any customer’s personal information with any third parties[6] unless expressly requested to do so. 

[1]DawnRose Pearls uses Secure Online Payment through Accredited Payment Companies to collect payment information.

[2]DawnRose Pearls reserves the right to publish customer comments without any further communications on the testimonial page and product comment page that may contain a personal first name, although customers can decide not to post his/her own comments by contacting us.

[3] The customer’s full name or shipping information will be stored in our shopping system upon setting up an account. A customer can modify personal information or change passwords by logging onto their account. If an account is not set up, but a customer would like to modify information on a document, the customer’s personal identity must be verified by sending a photocopy of an ID and proof of their address to DawnRose Pearls via contact us. If a customer’s information differs from that stated at the time of collection, we will try to contact the customer via the most recently provided email address, provided the customer permits.

[4]If a customer has signed up for any of our promotional newsletters or email notifications, but no longer wishes to receive such communications, they can be easily unsubscribed by simply replying to originating email and inserting ”unsubscribed” in the subject line.

[5] As most other websites, DawnRose Pearls may use Cookies. Cookies are an element of data that a website sends to the browser to enable certain features such as an automatic login. Such cookies do not reveal any personal information; rather they simply help us determine the most popular pages of our website and how long the visitor has spent on it. These cookies are only used for the analysis of web access traffic statistics to improve the content and design of our website. Most browsers accept cookies in default, but can be configured to avoid that or receive a notification when a cookie is sent.  

[6]Please note that DawnRose Pearls reserve the right to disclose customer information if required by law, when it is necessary to protect our rights, and when it is compulsory to comply with a court order, judicial proceeding, or the other legal process related to our website services.


This site may contain links to other websites. No of customer information will be shared with those websites. DawnRose Pearls does not assume responsibility for other websites’ privacy practices. It is encouraged that customers learn about those companies’ privacy policies.

We encourage our customers to take every precaution to protect their personal information on the internet, such as, using a combination of letters and numbers for passwords, taking care not to reveal sensitive information such as one’s date of birth as a username or in an email address, and ensuring that they are using a modern browser.

The DawnRose Pearls’ Privacy Policy is subject to change its privacy policies at times without notice. DawnRose Pearls reserves the right to modify its privacy policy, and any change of this privacy statement will be posted on this site. It is encouraged to regularly review this site to keep informed of updated customer rights and our responsibilities.

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Copyright © 2024 All Rights Reserved.
DawnRose Pearls Ltd.
Company Registered in England and Wales No. 07855478
Dunham House, 85-89 Cross Street, Sale, M33 7HH
[email protected]
All prices include UK VAT