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Commitment to quality is the single-most distinguishing feature of the services we render our customers. All our pearls are hand-selected and carefully inspected for high luster, perfect shapes, blemish-free surfaces and genuine rich colors.
If you are not completely satisfied with your purchase for any reason, send it back to us for a 100% refund within 60 days.
Our business is based on direct purchases/productions from pearl farms stretching from South and East Asia to the South Pacific. Our farm-direct prices avoid middleman and save you up to 80% below retailing prices without sacrificing quality.
GoDaddy® and SafeBuy™ verification, along with secure online purchasing features and a reputation for distinctive quality and integrity are precisely what distinguish DawnRose Pearls in today’s current retail market.
Free UK next day delivery on all of your orders. International express delivery is also available.
Each of your purchases is presented in an elegant gift box to showcase your pearls, with a gift card printed with any personal message. Also included are an introduction card and microfiber cloth for pearl care. All for free.
Each of our products is issued with a Certificate of Authenticity, signed by one of our GIA certified pearl experts, which guarantees both the authenticity of the pearls you have received and specifications as to their quality.
   
Why Pearls?
The Birth of A Pearl
Pearl Types
    Freshwater Pearls
    Tahitian Pearls
    South Sea Pearls
    Akoya Pearls
Pearl Quality Grading
    An Overview of Pearl Grading Factors
    DawnRose Pearls Grading System
    Freshwater Pearl Grading System
    Tahitian Pearls Grading System
    South Sea Pearls Grading System
    Akoya Pearls Grading System
Pearl Industrial Processes
    Pearl Cultivation Procedures
    Industrial Processes of Harvested Pearls
Pearl Buying Guide
    How to choose pearl types
    How to choose pearl colours
    How to choose pearl necklaces
    Pearl size for different pearl types
    How to choose pearl size-pearl strand
    How to choose pearl size-pearl earrings
    How to choose pearl size-pearl pendant
Customer Bewares
    Genuine Pearl Colors
    Pay Attention to Pearl Shape
    Pearl Size
    Pearl Grading
    The Pearl Nacre Thickness
    Purchasing Pearls Online
    How to Recognize Imitation Pearls
    How to Care Your Pearls
Genuine Pearl Quality Guaranteed
60-Day 100% Money Back Return Policy
Up to 80% Saving
Confidence and Trust
    Privacy Policy
Free UK NEXT DAY delivery
Elegant Presentation
Certificate of Authenticity
About Us
    Customer Testimonials
Terms and Conditions
Contact Us
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Showroom of DawnRose Pearls
60-Day 100% Money Back Return Policy
 

60-Day 100% Money Back Return Policy

If you are not completely satisfied with your purchase for any reason, just send it back to us for a 100% refund within 60 days.

Return Policy

If DawnRose Pearls stands for anything, it is a sincere love for the beauty of the pearl, which translates into a true love for pristine quality. And this is why we can have total confidence that our customers will be satisfied with any pearls we send them and feel perfectly comfortable offering our customers a 60-day 100% money back guarantee.  

If for any reason, you are dissatisfied with your pearls, you just simply return the unused item to us within 60 days by following the instructions below* and you will receive a full refund. The same method is also applied to exchanging a purchased product for another within 60 days.

We also offer free of charge lifetime repairing service for our product. So if you meet with any problem even out of the 60-days, you can simply return to us and we will get it fixed for you free of charge.

 

*Return Policy Instructions

  1. 1) Print this Refund/Exchange Request Form and fill in the fields related to the product you purchased. Sign and date it. Send this scanned completed form to us via email (service@dawnrosepearls.co.uk).
  2. 2) We will start to process your return request once we have received this form. We will then email you detailed return instructions along with a return authorization number (RAN) specifically for your request.
  3. 3) AFTER you have received the RAN number, you can then return the product back to us via insured post. Please write down the RAN clearly on the outside of your shipping box.
  4. 4) Once received, we will inspect the returned product and immediately inform you about the acceptance of this return. If there is no problem with the product, the refund will be processed within 3-5 business days, using the same method as your original payment.